Refund policy

Bookings are made under the agreement that there are no refunds unless extremely extenuating circumstances or you are only visiting NI from abroad. 

Due to the activities being weather and conditions dependant we reserve the right to cancel a session at short notice if it is a safety concern, this decision will be made only by us and is final. We will endeavour to give as much notice as possible as we understand the inconvenience that can be caused, however on some occasions this may be on the day.  In the instance of a cancellation by us (including the session not reaching minimum numbers/cost required) there will be a reserve activity offered. If this is not suitable a voucher can be issued to be used on a future date. Rescheduling option will be offered with reasonable notice, at the discretion of AANI.

Reaching advertised destination is not guaranteed – this can be affected by weather and group ability.

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